Frequently Asked Questions about Bulk SMS:
is bulk sms or bulk messaging?
Bulk Messaging is the delivery of large numbers of SMS messages to mobile handsets. It is used by various enterprises for a variety of purposes including mobile marketing and important notifications. Bulk SMS is commonly used for service renewal reminders, offers & discounts, event reminders, festival wishes, and important alerts, etc. See Applications for more information.
many messages can I send at a time?
You can send 1, 1000, 100000, or any number of messages at a time.
3. Can I
send national sms?
You can send both local and national sms (within India). There are no additional charges for national sms.
is the maximum text length allowed?
The message length allowed for 1 credit message is 160 characters. If the text length exceeds 160 characters then the message consumes 2 or more credits. The character length for 2 messages is 306, for 3 messages is 459, for 4 messages is 612, and for 5 messages is 724.
are sms credits?
SMS credits are the currency you need to purchase to send messages. A message with 160 characters consumes 1 credit. It consumes more than 1 credit if message length is more than 160 characters.
do I check my sms credit balance?
Credit balance can be seen from your control panel after you login to your account.
messages deliver if the same consumes more than 1 credit?
It delivers as a single SMS irrespective of credit count.
8. Do my
business/organization need bulk sms service?
Many hundreds of industries and enterprises are benefiting from Bulk SMS. Visit Applications page for details.
9. Do I
need to install software to send messages?
PushtiBulkSMS provides online interface and Excel Plugin. A computer/laptop/smart phone with internet connection is necessary to send messages. Software installation is not required if you use online interface to send messages. Excel Plugin installation is required if you want to use Excel to send messages.
do I send messages?
Login to the account, compose a message, enter/upload mobile numbers, and click on Send button to start delivering messages. You will receive a secured account with the login URL, username, and password when you order a bulk sms package or request a FREE Demo Account from PushtiBulkSMS.
PushtiBulkSMS adds any text in our message?
PushtiBulkSMS doesn’t add any text in your message.
are the features of your bulk sms packages?
Visit Features page for details.
it possible to test the service of PushtiBulkSMS before
Yes. Please register for a FREE Demo Account. One of the PushtiBulkSMS officers helps you with the demo account. PushtiBulkSMS offers fully functional demo account.
do I manage my contacts?
You can create and manage groups for contacts management.
I schedule messages for later date and time?
is a Sender ID?
The recipients receive messages with a title (or Header) and content. The title looks like LM-060000 or LM-DEMOAC. This is called as Sender ID.
I choose my Sender ID?
You can select your company name or brand name (6 characters) like TD-CHUKKI as your sender id in case of transactional messages. In case of promotional messages you cannot choose your id and messages deliver with the id similar to LM-060000.
it possible to integrate bulk sms into our software?
Yes. We provide HTTP APIs which can be used in your application/software.
do I confirm the message delivery?
You can view and download detailed message delivery reports from your control panel.
much time does it take to deliver a message?
Messages start delivering immediately after you click on Send or Submit button.
is the validity of my account?
Every account comes with 1 year validity.
is a DND registered number?
DND (Do Not Disturb) registered numbers are those numbers registered under NCPR (National Customer Preference Register) not to receive any commercial call or message.
messages deliver to DND (Do Not Disturb) numbers?
It depends on the intended purpose of use. Visit Order Now page for details.
PushtiBulkSMS allows sending commercial call or messages to DND
No. As per the TRAI regulations, commercial calls, or messages deliver to only Non-DND numbers.
25. What are the differences between promotional and transactional messages?
|Promotional Messages||Transactional Messages|
|Send promotional/informative messages to known/unknown contacts||Send only informative messages to known contacts like employees, customers, members, etc.|
|Messages deliver instantly||Messages deliver instantly|
|As per the TRAI regulations message delivery time is 9 am to 9 pm||Message deliver 24 hours a day and 7 days a week|
|Messages deliver with the 6 digit numerical sender id||Messages deliver with the 6 letter sender id (For Example: MD-DEMOAC)|
|Messages deliver on all non-DND numbers (non NCPR numbers). Credits not deducted for DND numbers||Messages deliver on all numbers including DND numbers|
|No control over the sender id||Option to get multiple sender ids in one account|
to get 6 letter alphabetical sender id for promotional messages?
You can avail the same through transaction Non-DND account.
Which file formats are supported to upload numbers to send Bulk
Upload a .txt (Notepad), .xls (MS Excel), or .csv (Character Separated Values) file.
is the difference between .xls and .csv file?
XLS files consume more memory size compared to CSV files when data entered one below one in a single column. Due to their small memory size CSV files can be uploaded and downloaded much faster than XLS files.
XLS is an MS Excel workbook binary file, which holds information about all the worksheets in a workbook. CSV files hold plain text as a series of values (cells) separated by commas (,) in a series of lines (rows).
XLS files can only read by applications that have been especially written to read their format, and can only be written in the same way. CSV file can be opened in a text editor.
I send non-English (Unicode/Indian Language) message?
Yes. Hindi, Kannada, Telugu, Tamil, Gujrathi, Marathi, Malayalam, Oriya, Punjabi, Urdu, Sanskrit, and Bengali messages deliver through PushtiBulkSMS messaging platform. Every message consumes 70 characters/credit in unicode messaging.
happens on recharge?
When you recharge (buy credits for the existing account) the newly bought credits will be added to the balance credits along with one year validity.
is an Order Form?
Order Form is a document provided by PushtiBulkSMS during purchase where customer sends it back duly filled. The customer has to provide the details like Name, Address, Contact Number, Package, and Payment Transaction Details required for invoice generation and account activation.
much discount does PushtiBulkSMS offers on package prices?
PushtiBulkSMS offers excellent services at best prices. The prices include service tax, one year validity, online, email, and phone support.
there any hidden charges?
PushtiBulkSMS packages don’t have any hidden fees. Transaction charges apply on few payment modes (Bank charges in case of cash deposit and transaction fees in case of credit/debit card payment).
PushtiBulkSMS comes to know about the depositor of the amount?
PushtiBulkSMS always expects the respective payment transaction document’s soft copy from the amount depositor along with the order form. Respective documents include scanned copy of challen, fund transfer successful transaction id, cheque number, credit/debit card transaction number, etc.
35. I am
in Delhi. Do you provide your services in Delhi?
Yes. We serve clients from all parts of India.
is PushtiBulkSMS working hours?
9 am to 7 pm on all business days.
are the credentials of PushtiBulkSMS?
PushtiBulkSMS is owned by aCUBE Technologies based in Bangalore, India. PushtiBulkSMS is providing messaging services from 2009 and has a strong 2,000+ loyal customers all over India as on 2014. aCUBE Technologies is a registered firm as per state and central government norms. aCUBE issues taxed invoices on all purchases.
PushtiBulkSMS send any sales executives to customer’s office?
The complete process including demo account, account activation, pre-sales & after-sales support, business proposal, and invoice happens over online, email, and phone. The message sending process is much similar to sending a message from your mobile phone.
do you support your customers?
We provide support via phone, email, and remote screen sharing (if necessary).
much does it cost per sms?
It depends on the package and volume you choose. Visit Order Now page for details.
do I buy bulk sms packs from PushtiBulkSMS?
Contact PushtiBulkSMS or request a FREE Bulk SMS Demo Account. One of the officers will get back to you with the ordering information.
do I pay for the packages?
Visit Order Now page for payment options.
I partner with PushtiBulkSMS?
Yes. You can resell our sms solutions.
other services do you offer?
Visit Relevant Services page for details.